CONTACT US

To find out our representative office, please select your region or city of destination.

AMBON

Ticketing Office

Jl. Dr. Leimena Bandara Pattimura
Operating Hours:
Monday- Friday 8.30AM - 05.00PM
Saturday - Sunday 08.30AM - 02.00PM

PHONE
(+62) 0911 351 531, (+62) 0911 351 532

FAX
(+62) 0911 341 172

BANDA ACEH

Ticketing Office

Bandara Sultan Iskandar Muda, Balik Papan
Operating Hours:
Mon- Sat 8.30AM - 05.00PM
Sun-holiday : 08.30AM - 03.00PM

PHONE
(+62) 0651 638 888

FAX
(+62) 0651 638 988

Bandung

Ticketing Office

Jl. Abdul Rahman Saleh Komplek City Square No. 1A, Bandung
Operating Hours:
Mon - Fri 8.35AM - 05.00PM
Sat : 08.35AM - 03.00PM
Sun-holiday : 08.30am-03.00pm

PHONE
(+62) 022 860 617 17

FAX
(+62) 022 860 617 15

Balik Papan

Ticketing Office

Bandara International Sepinggan, Balik Papan
Operating Hours:
Mon - Fri 8.30AM - 05.00PM
Sat - Sun 08.35AM - 02.00PM

PHONE
(+62) 0542 703 376 1

FAX
(+62) 0542 762 196

Banjarmasin

Ticketing Office

Bandara Syamsudin Noor Banjarmasin
Operating Hours:
Daily : 8.30AM - 05.00PM

PHONE
(+62) 0511 747 480

FAX
(+62) 0511 470 618 4

Batam

Ticketing Office

Bandara International Hang Nadim, Batam

PHONE
(+62) 0778 479 389, (+62) 0778 761 549

FAX
(+62) 0778 479 388, (+62) 0778 479 387

Bekasi

Ticketing Office

Komp. Ruko Bekasi Mas D/4 Bekasi
Operating Hours:
Mon - Fri 8.30AM - 07.00PM
Sat : 08.30AM - 04.00PM
Sun - Closed

PHONE
(+62) 021 889 231 6

FAX
(+62) 021 889 230 3

Bengkulu

Ticketing Office

Bandara Fatmawati Sukarno, Bengkulu
Operating Hours:
Daily : 8.30AM - 07.00PM

PHONE
(+62) 0736 513 72

FAX
(+62) 0736 538 40

Bogor

Ticketing Office

Jl Pajajaran No 14 Ruko No 1 Bogor Timur ( Samping Polsek Bogor Timur )
SENIN – JUMAT ( MON – FRI )
Open ( 08.30 Wib ) Close ( 16.30 Wib )
SABTU ( SAT )
Open ( 08.30 Wib ) Close ( 13.30 Wib )
MINGGU & TANGGAL MERAH
Off/Close

PHONE
( 0251 ) 8361 335 – 7

FAX
( 0251 ) 8362 384

Denpasar

Ticketing Office

Bandara Ngurah Rai, Bali
Operating Hours:
Daily: 05.00am-10.00pm

PHONE
(+62) 0361 765 183, (+62) 0361 751 011 ext 5323

FAX
(+62) 0361 753 643

Fak Fak

Hotel Grand Papua Jl. DI Panjaitan No. 1A, Fak Fak

PHONE
(+62) 0956 255 55

Gorontalo

Jl. Satria/Angkasa No. 274 Komp. Bandara Djalaludin, Gorontalo
Operating Hours:
Daily: 09.00am-06.00pm

PHONE
(+62) 0435 890 704, (+62) 0435 890 706

FAX
(+62) 0435 830 605

Ho Chi Minh City

124 Dien Bien Phu Street Dakao Ward, District 1 - Ho Chi Minh City, Vietnam
Operating Hours:
Mon to Fri: 08.30AM to 05.30PM
Saturday: 08.30AM to 04.30PM
Closed on Sunday

PHONE
(+848) 3820 8911, (+848) 3820 2890

FAX
(+848) 3820 2478

Jakarta

Jl. Sangaji No. 17 Jakarta Pusat, Jakarta

Lion Air Tower, Jl. Gajah Mada No.7, Jakarta Barat Operating Hours:
24 hours Every Day

PHONE
(+6280) 4177 8899, (+6221) 6379 8000

FAX
(+62) 021 634 8744, (+62) 021 631 3533

Jambi

Bandara Sultan Taha Saepudin, Jambi
Operating Hours:
Daily: 07.00am-06.00pm

PHONE
(+62) 0741 570 790

FAX
(+62) 0741 570 761

Jayapura

Jl. Kompleks Bandara Sentani, Jayapura
Operating Hours:
Daily : 06.00am - 04.00pm

PHONE
(+62) 0967 592 042(+62), 0967 594 576, (+62) 0967 594 577

FAX
(+62) 0967 592 043

Jogjakarta

Bandara Adi Sucipto, Jogjakarta
Operating Hours:
Daily : 05.30-20.00

PHONE
(+62) 0274 783 1919, (+62) 0274 787 2929

FAX
(+62) 0274 487 850, (+62) 0274 487 883

Kaimana

Jl. Krooy Kaimana, Kaimana

PHONE
(+62) 0957 212 62

Kedoya

Jl.Terusan arjuna utara no 50, Kedoya
Operating Hours:
Mon-Fri: 08.30am-04.30pm
Sat: 08.30am-02.30pm
Sunday : Closed

PHONE
(+62) 021 580 093 8

FAX
(+62) 021 580 093 9

Kelapa Gading

Jl.Boulevard Raya Blok TA2 No.10 Kelapa Gading Timur
Jakarta Utara 14240
Operating Hours:
Mon-Fri: 08.30am-04.30pm
Sat: 08.30am-01.30pm
Sunday: Closed

PHONE
(+62) 021 451 727 9

FAX
(+62) 021 451 728 2

Kendari

Bandara Wolter Mongisidi, Kendari
Operating Hours:
Mon-Fri: 05.30am-05.00pm
Saturday: 06.30AM - 02.00 PM
Sun-holiday: 06.30am-12.00pm

PHONE
(+62) 0401 331 771

FAX
(+62) 0401 331 761

Kuala Lumpur

2, lorong Medan Tuanku I, Jln Tuanku Abdul Rahman, 50100, KL. Ground floor of Lotus hotel.
Operating Hours:
Mon-Fri: 9am-6pm
Sat-Sun: 10am-3pm

PHONE
03-2035669 ext 1430/31

Kupang

Bandar Udara El Tari Jl. Adisucipto Terminal B Kupang

PHONE
(+62) 0380 882 119, (+62) 0380 882 117

FAX
(+62) 0380 882 164

Makassar

JL. J.A. Yani No. B 22-24 Makassar
Operating Hours:
Mon-Fri: 08.30am-04.30pm
Sat: 08.30am - 02.00pm
Sun- holiday: 10.00am-02.00pm

PHONE
(+62) 0411 350 777, (+62) 0411 350 888

FAX
(+62) 0411 324 030

Malang

Komp. Ruko Sarangan, Jl. Sarangan No. 1 B, Malang

PHONE
(+62) 0341 400 680, (+62) 0341 400 681, (+62) 0341 888 0011

FAX
(+62) 0341 400 679

Manado

Komp. Itc. Marina Plaza, Blok Bunaken No. 18, Manado
Operating Hours:
Mon-Fri: 08.30am-05.00pm
Sat: 09.00am - 03.00pm
Sun -holiday: 09.00am-02.00pm

PHONE
(+62) 0431 847 000

FAX
(+62) 0431 841 888

Mataram

Bandara Selaparang, Mataram

PHONE
(+62) 0370 662 744 4

FAX
(+62) 0370 642 161

Medan

Bandara Polonia, Medan
Operating Hours:
Daily 8.00AM - 05.00PM

PHONE
(+62) 061 771 544 49

FAX
(+62) 061 456 593 0

Padang

Bandara Int. Minangkabau, Padang
Operating Hours:
Daily : 04.00am-07.00pm

PHONE
(+62) 0751 786 478 1

FAX
(+62) 0751 819 017

Palembang

Bandara Sultan Mahmud, Badarudin II, Palembang
Operating Hours:
Daily : 08..30am-05.00pm

PHONE
(+62) 0711 783 0711, (+62) 0711 783 0722

FAX
(+62) 0711 385 040, (+62) 0711 385 058

Palu

Jl. Emi Saelan No. 35, Palu
Operating Hours:
Monday- Friday 8.30AM - 05.00PM
Saturday - Sunday 08.30AM - 02.00 PM

PHONE
(+62) 0451 486 774, (+62) 0451 486 775

FAX
(+62) 0451 486 773

Pangkal Pinang

Bandar Depati Amir, Jl. Koba Km. 6, Pangkal Pinang

PHONE
(+62) 0717 434 339, (+62) 0717 434 349

FAX
(+62) 0717 434 349

Pekanbaru

Bandara Sultan Syarif Kasim II, Pekan Baru
Operating Hours:
Daily : 05.30am-05.00pm

PHONE
(+62) 0761 771 142 5

FAX
(+62) 0761 679 051

Penang

Level 2, Departure Concourse, Penang International Airport, Penang
Operating Hours:
Daily: 9AM to 6PM

PHONE
(+604) 6414 144, (+604) 6415 144

FAX
(+604) 6425 144

Pondok Indah

Jl.Sultan Iskandar Muda no 8J Pondok Indah, Jakarta 12240
Operating Hours:
Mon-Fri: 08.30am-07.00pm
Sat: 08.30am-04.00pm
Sunday: Closed

PHONE
(+62) 021 726 838 8

FAX
(+62) 021 727 889 38

Pontianak

Bandara Supadio jln arteri Supadio KM 17, Pontianak
Operating Hours:
Daily 8.30AM - 05.30PM

PHONE
(+62) 0561 706 661 11

FAX
(+62) 0561 721 555

Samarinda

Komp Mal Lembuswana Blok C No. 2, Samarinda
Operating Hours:
Mon to Fri: 8AM to 5PM
Sat: 8.30AM to 3PM
Sun: 8.30AM to 1PM

PHONE
(+62) 0541 743 252, (+62) 0541 743 256, (+62) 0541 744 815.

FAX
(+62) 0541 743 486

Semarang

Bandara International A. Yani
Semarang
Operating Hours:
Daily : 08.00am-05.00pm

PHONE
(+62) 024 761 431 5

FAX
(+62) 024 761 384 5

Serpong

Mall WTC Matahari Ruko no 5839
Serpong
Operating Hours:
Mon-Fri: 08.30am-07.00pm
Sat: 08.30am-06.00pm
Sun: 10.00am-06.00pm

PHONE
(+62) 021 531 556 78

FAX
(+62) 021 531 556 30

Singapore

61, Stamford Road, #01-07, Stamford Court, Singapore
Operating Hours:
Monday - Friday : 09.00 - 18.00
Saturday : 09.00 - 13.00
Sunday and Public Holiday : Closed

PHONE
(+65) 6339 1922

FAX
(+65) 6339 3659

Solo

Bandara Adi Sumarmo, Solo
Operating Hours:
Daily : 06.00am-06.00pm

PHONE
(+62) 0271 781 999

FAX
(+62) 0271 781 706

Sorong

Komp. Bandara Domine Edward, Jl. Basuki Rahmat Km 8

PHONE
(+62) 0951 321 444, (+62) 0951 328 444, (+62) 0951 329 444

FAX
(+62) 0951 323 444

Surabaya

Jl. Sulawesi No. 75, Surabaya
Operating Hours:
Monday - Friday : 09.00 - 18.00
Saturday : 09.00 - 13.00
Sunday and Public Holiday : Closed

PHONE
(+62) 031 503 6111, (+62) 031 503 7111

FAX
(+62) 031 501 6118

Tarakan

Bandara Juwata Tarakan

PHONE
(+62) 0511 202 6008

Ternate

Jl. Kapitan Pattimura No. 125, Ternate
Operating Hours:
Mon-sat :08.00AM - 05.00PM
Closed on Sunday

PHONE
(+62) 0921 255 66

FAX
(+62) 0921 255 66

Tual

Jl. Jendral Sudirman, Langgur - Maluku Tenggara
Operating Hours:
Daily 8.30AM - 05.30PM

PHONE
(+62) 0916 22186

FAX
(+62) 0916 22006

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Our Call Center number

(+6221) 6379 8000 (ext :3)
1300 335 353 (Toll free number Australia & New Zealand)

Customer Service

Phone: (+6221) 633 8345/46
Fax : (+6221) 633 5669
Email: customercare@batikair.com

FAQ

Email: info@batikair.com
           callcenter@batikair.com