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Lion Air Group Flight Information: MANDATORY Air Travel Requirements for the 19th Pandemic Period

JAKARTA - May 10 2020 . Lion Air (JT flight code), Wings Air (IW flight code), Batik Air (flight ID code) member of Lion Air Group provides information regarding the re-operation scheduled for Sunday (10/05), adjustment of departure and arrival terminals, that is:

  1. All Lion Air domestic flights from Terminal 1A move to Terminal 2E Soekarno-Hatta International Airport,
  2. All Lion Air, Batik Air, Malindo Air and Thai Lion Air international flights from Terminal 2F move to Terminal 3 Soekarno-International Airport Hatta,
  3. All domestic Batik Air flights remain in Terminal 2E,
  4. For other airports operating in the same terminal.

The process and preparation of "mandatory" air travel for prospective guests or passengers of Lion Air Group, as follows:

  1. Arrive early at the departure terminal which is four hours before departure,
  2. Show documents or completeness documents, including tickets, identification, free Covid-19 certificate or health certificate, travel certificate and other documents that must be met according to the Letter Circular Number 4 of 2020,
  3. Wearing a mask before the flight, while on the plane until landing and leaving the airport,
  4. Washing hands or using a hand sanitizer,
  5. Following the rules of safe distance (physical distancing ) as applicable,
  6. Maintain cleanliness while in the plane.

Referring to Circular Letter 4 of 2020 the Task Force for the Acceleration of Covid-19 Handling, which regulates policies regarding the prohibition of going home (Mudik), following the criteria and conditions (exclusion requirements) of prospective passengers, include:

  1. Travel requirements of people who work for government or private institutions:
    1. Showing negative Covid-19 results based on Rapid Test / Polymerase Chain Reaction (PCR) Test or health certificate from the health department / hospital / puskesmas / health clinic,
    2. Show a letter of assignment for the State Civil Apparatus, the Indonesian National Armed Forces, the Indonesian National Police, signed by a minimum of echelon 2 officials,
    3. Showing a letter of assignment for employees of State-Owned Enterprises / Regional-Owned Enterprises / Technical Implementing Units / Work Units / non-governmental organizations / Business Institutions signed by the Directors / Heads of Offices,
    4. For those who do not represent government or private institutions must make a statement signed on a stamp and known to the local village chief or village head,
    5. For those who do not represent government or private institutions must make a statement signed on a stamp and known to the local village chief or village head,
    6. For those who do not represent government or private institutions must make a statement signed on a stamp and known to the local village chief or village head,
  2. Travel conditions for patients who need emergency health services or travel for people whose core family members are seriously ill or dead, include the following conditions:
    1. Showing negative Covid-19 results based on Rapid Test / PCR Test or health certificate from the health department / hospital / puskesmas / health clinic,
    2. Showing identity (KTP or other valid identification),
    3. Show a referral letter from the hospital to patients who will be taking treatment elsewhere,
    4. Show certificate of death from the place of the deceased for permission to visit the family of the deceased (for the benefit of visiting the family of the deceased).
  3. Requirements for repatriation of Indonesian migrant workers, Indonesian citizens and students who are abroad, and the repatriation of people for special reasons and the government to the regions:
    1. Showing negative Covid-19 results based on Rapid Test / PCR Test or health certificate from the health department / hospital / puskesmas / health clinic,
    2. Showing identity (KTP or ID),
    3. Show a certificate from the Indonesian Migrant Workers Protection Agency (BPPMI) or a certificate from an Indonesian representative abroad (for passengers from abroad),
    4. Show a certificate from the university or school (for students and students),
    5. The repatriation process must be carried out in an organized manner by government agencies, local governments, the private sector and universities.

To prospective guests or passengers who will buy tickets (issued ticket) can be done at the Head Office and Ticketing Branch Offices (Ticketing Town Office) Lion Air Group in all cities in Indonesia, customer contact services (call center) 021-6379 8000 and 0804 -177-8899, www.batikair.com ; www.batikair.com and Lion Air and Batik Air smartphone applications. You can also purchase Wings Air tickets through the website and application.